contact us
GET IN TOUCH
We’re here to help
Already a Member?
You can easily manage your care with the PARAMOUNT Superapp (iPhone or Android) or via our website. Book, cancel, or reschedule both In-Clinic and Remote Visits, and message your provider anytime. For urgent needs, 24/7 on-demand care is available via Video Chat in the app.
Need help? We're just a call away, day or night: 1700824404
Not a Member Yet?
Sign up today to start your journey toward better health.
Have questions or want to learn more?
Call us at 1700824404
Billing Inquiries
Have a question about your bill? Start a chat or give us a call at 1700824404
Office & Lab Hours
Get the most updated hours by checking our app or website.
Medical Records
To download your records, log into the app or website.
Need us to send them for you?
Fill out our [Medical Records Request Form] (English or Malay) and email it to: medicalrecords@paramounthealthcare.my
Technical Support
Trouble with the app or your online account?
Email: techsupport@paramounthealthcare.my
Questions About PARAMOUNT Pay-Per-Visit
This service is available to all, members and non-members alike.
For more info, call us at 1700824404
Operating Hours:
Weekdays: 8 AM – 10 PM MYT
Weekends & Public Holidays: 10 AM – 8 PM MYT
We Value Your Feedback
Tell us how we’re doing.
Email: feedback@paramounthealthcare.my
Contact information
Headquarters
PARAMOUNT Healthcare
PARAMOUNT Group
F18, F19, F20, Jalan Pasar Besar,
Arked MARA Bachok,
16300 Kelantan, Malaysia
For Employers
Interested in offering PARAMOUNT Healthcare to your team?
Fill out our Form, and a dedicated advisor will reach out to you shortly.
Careers at PARAMOUNT
Want to make a difference in healthcare?
Check out open roles and career opportunities by visiting our [Careers Page].
Media Inquiries
For press or media-related questions, please contact our communications team at:
press@paramounthealthcare.my
Supplier & Purchasing Inquiries
Looking to partner with us as a supplier?
Send an email to strategic@paramounthealthcare.my
Include your company name and contact details, and one of our team members will get back to you promptly.